Troubleshooting
Last updated
Last updated
For all users encountering error messages, you may need to switch networks and clear your previous wallet extension and browser data. The following uses MetaMask and Google Chrome as examples:
Open the MetaMask extension in your browser.
Click on “Select a network” in the top left corner.
Switch to a different network (not SaharaAI Testnet).
Click on “Select a network” in the top left corner again, then locate and delete “SaharaAI Testnet” from the list.
In the MetaMask window, click on “Settings” in the top right corner.
Select “Advanced”.
Click “Clear activity tab data” and confirm.
Revisit the Sahara platform and login. You should now be able to engage with the platform as expected.
On your computer, open Chrome.
At the top right, click More More and then Delete browsing data.
Choose a time range, like Last hour or All time.
Select the types of information you want to remove.
Click Delete data
The process for your Coinbase wallet is similar...
Open the Coinbase Wallet extension in your browser.
Click on “Setting” in the bottom right corner.
Switch to a different network (not SaharaAI Testnet).
Click on “Custom” in the top right corner again, then locate and delete “SaharaAI Testnet” from the list.
Revisit the Sahara platform and login. You should now be able to engage with the platform as expected.
Important
For any tasks that direct to the Galxe Quest, there is no need to claim anything on Galxe. Just complete the verification and return to Sahara Legends to claim your Shards!
Rebate
If you have already paid gas fees in Galxe, you can have it reimbursed here for the full amount.